Dr. Bonn Practice Policies
Payment / Insurance / Cancellations / Telephone Counseling.
I am a fee-for-service provider. I do not accept Medicare or any other insurance program.
My sessions are 45 minutes long because I want to understand my patients as fully as I can. I alone provide the sessions. No ancillary staff is used.
Payment is due on the day of the service unless other arrangements have been made in advance. A receipt with codes for insurance or taxes is given at the time of payment. If you have out-of-network partial repayment benefits, this receipt may help you recover those benefits.
My hours are by appointment because patients and others rely on my availability and promptness. When an appointment has been reserved, missed appointments or cancellations with less than 24-hour notice will be charged when the time cannot be used for another patient. I respect true emergencies.
Brief calls about medication that cannot wait until the next session or true emergency calls will not be charged. Frequent or prolonged non-urgent calls may merit a fair charge.
I schedule all of my appointments by phone. Simply contact my office by calling 215-635-3300 and I will be happy to assist you. Note that although Dr. Bonn does not answer calls directly so as not to interrupt his service to patients, he does strive to return calls promptly. Also, Dr. Bonn has a phone option to let you speak to his answering service operator for urgent matters and for appointments as soon as possible.